kv66 Privacy Policy

1.1 Registration and Identity Information

When you create an account at kv66, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or passport number (when identity verification is required)
• Permanent address

1.2 Financial and Transaction Information

To process financial transactions we collect the following information:

• Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
• Deposit and withdrawal history and amounts
• Transaction date, time and method
• Partial bank account information (we do not store the full account number)

Notably, the minimum deposit amount at kv66 is ৳300 and the minimum withdrawal amount is ৳1,000. All information related to these transactions is stored securely.

1.3 Technical and Usage Information

When you use the kv66 platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Which pages were visited on the platform and how much time was spent
• Data collected through cookies and similar tracking technologies
• Login times and account activity logs

2.1 Account Management and Service Delivery

kv66 uses your information to create and verify accounts, ensure login security, process deposit and withdrawal transactions, activate bonuses and promotions and personalize your gaming experience.

2.2 Security and Fraud Prevention

We use your information to maintain platform security, detect unauthorized access, monitor suspicious activity, comply with anti-money laundering regulations and block fraudulent transactions. These measures are essential for the protection of your account and funds.

2.3 Communication and Support

We use your information to communicate with you:

• To send important account-related notifications
• To resolve issues through customer support (24/7 live chat in Bengali)
• To inform you about new bonuses and offers (subject to your consent)
• To notify you of changes to platform policies

2.4 Service Improvement and Analysis

By analyzing your usage patterns we improve the functionality of the kv66 platform, make decisions about launching new games and features and make the user experience simpler. Information used for this purpose is generally processed in statistical and anonymized form.

3.1 Encryption and Technical Security

kv66 uses industry-standard SSL (Secure Socket Layer) encryption technology to protect all your personal and financial information. This encryption ensures that all data exchanged between your browser and our servers is completely secure and unreadable to third parties. We also maintain the following security measures:

• Firewall and intrusion detection systems
• Regular security testing and audits
• Password hashing and salting
• Two-step verification (two-factor authentication) facility

3.2 Data Retention Period

We retain your personal information only for as long as required by legal obligations or for the purpose of service delivery. Even after an account is closed, certain information may be retained for a specified period in accordance with applicable financial regulation and anti-money laundering rules. Once the period ends, the information is deleted securely.

3.3 Third-Party Access Control

kv66 never sells, rents or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, bank) — to complete transactions
• Technology partners who assist in operating our platform
• Law enforcement agencies or regulatory authorities, if legally required

We have strict confidentiality agreements with all third parties and they may process information only for the specified purpose.

4.1 What Are Cookies and Why Are They Used

Cookies are small data files stored on your device when you visit the kv66 website. Through cookies we can remember your login state, save language and preference settings, monitor platform performance and improve your browsing experience.

4.2 Types of Cookies

kv66 uses three types of cookies:

• Essential cookies: Required for the core functionality of the platform; these cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: For monitoring and improving platform usage; you can decline these if you wish.

4.3 Cookie Control

You have the option to delete or block cookies at any time through your browser settings. However, please note that disabling essential cookies may cause some important features of the kv66 platform to not work properly.

6.1 Age Restriction

kv66 is a responsible gaming platform and we strictly provide services only to those aged 21 or above. The age verification process at registration is mandatory. We do not knowingly collect any information from persons under the age of 21. If we find evidence that a user is a minor, their account will be closed immediately and the related information will be deleted.

6.2 Guidance for Parents

If you believe your minor child or a family member has created an account on kv66, please inform us immediately at [email protected]. We will investigate promptly and take appropriate action. For more information on responsible gaming, please visit our Responsible Gaming page.

7.1 Notice of Changes

kv66 reserves the right to amend or update this privacy policy at any time. For significant changes we will notify you in the following ways:

• A notification will be sent to your registered email address
• An update notice will be shown when logging in to the platform
• The "Last Updated" date on this page will change

Continuing to use kv66 after a revised policy is published will be considered your agreement to the terms of the new policy. If you do not agree to the changes, you may close your account at any time.

7.2 Relationship with Other Policies

This privacy policy is part of the overall legal framework of kv66. It should be read together with our Terms and Conditions and Responsible Gaming policy. In the event of any conflict, the Terms and Conditions will prevail.